Frequently Asked Questions
Everything you need to know about shopping with Black Boar.
What is the standard shipping timeframe?
We typically process orders within 1-2 business days. Domestic shipping usually takes 3-5 business days, while international delivery can take between 7-14 business days depending on your location.
How do I return or exchange an item?
We offer a 30-day return policy for all unworn and unwashed items with original tags attached. Simply visit our Returns Portal to generate a prepaid shipping label and initiate your exchange or refund.
How can I ensure I am ordering the right size?
Each product page features a detailed 'Size Guide' with specific measurements. We recommend comparing these measurements against a similar garment you already own for the perfect fit.
What payment methods do you accept?
Black Boar accepts all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay. We also offer 'Buy Now, Pay Later' options through Klarna and Afterpay.
Are your materials sustainably sourced?
We are committed to ethical fashion. 80% of our current collection is made from organic cotton or recycled polyester, and we work exclusively with manufacturers who adhere to fair labor standards.
Can I track my order once it has shipped?
Yes. Once your order leaves our warehouse, you will receive an automated email containing your tracking number and a link to monitor your package's progress in real-time.